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Glucosamine.com provides you with a unique service:
- Pay later, after receiving your order.
- Fourteen day cooling-off period after receipt. During this time you may return the supplements without having to provide any reason.
Pay later
Ordering via the internet is increasingly common. Not everyone, however, is confident that online ordering will run smoothly: in most cases one is required to pay in advance and one can only wait and see whether the product ordered is delivered.
Glucosamine.com understands that this can be a concern. In our case you only have to pay once you have received the product. This way you will know precisely what you are getting before you pay.
Bank transfer
You can pay via an international bank transfer to our account in the Netherlands You will find the banking details required for the transfer on your invoice that is sent along with your order. You can also find this information below under 'bank information'. Payment terms are 14 days after receipt of the invoice.
Cooling-off period
After receipt of your purchase you have a 14-day cooling-off period. If, after further reflection, you wish to cancel your purchase, you may send the products back to our postal address (found on the shipping ticket, the invoice and the website) within this period of time. You are not required to provide a reason for your return. The products, however, must not have been opened and you are required to pay the return postage.
Bank information
IBAN-number: NL33 INGB 0008453364
BIC-code: INGBNL2A
Bank: ING, Amsterdam
Name of account holder: Souplesse Supplements BV
Please select ‘shared costs’. This is free of charge for the payer and the recipient.
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