Shipping costs

The contribution to our shipping costs depends on the value of your order, with free worldwide shipping available for orders over $100.

- Orders up to $40: shipping costs $15
- Orders between $40 and $70: shipping costs $10
- Orders between $70 and $100: shipping costs $5
- Orders over $100: free shipping

All orders are free of Value Added Tax (VAT), except for the East European EU-countries where they include 6% VAT. It is however possible that the customs in your country imposes VAT and/or an import duty. These tariffs differ per country and we advice you to check with your country's custom office to find out about these tariffs. cannot be held accountable for any tariff imposed by customs in the country of destination. can also not be held accountable for any import limitations imposed by the country of destination. We advice you to check with your customs office to find out if there are any restrictions for food supplements.

We do no longer ship to Canada, Brazil, Norway and Vietnam as import regulations require a doctor's recipe for our food supplements or even prohibit the import of these supplements. In the United States we cannot sell the product Arthro-5.

Shipping times ships via PostNL and its network of partners operating worldwide. Orders placed prior to 15:00 GMT are shipped the same business day. We do not ship on weekends or holidays. Delivery times are on average between 3 and 12 business days, depending on your country. An indication of the shipping times for some major destinations:

- US 4-7 business days
- China and Hongkong 5-10 business days
- Japan 4-7 business days
- Russia 9-11 business days
- Australia and New Zealand 6-9 business days
- South Africa 8-10 business days
- Poland, Czech Republic, Slovakia and Hungary 3-5 business days
- Turkey 5-12 business days

Unfortunately, cannot guarantee delivery times; we depend on the delivery services in each particular country and on the amount of time a package needs to pass customs.

On the day we ship your order you will receive a track & trace-link via e-mail, which will allow you to follow the package (please take into account several days can go by without a change of the status of your package, when it is in transit or at customs). The track & trace-link will automatically appear in English, French, Spanish, Chinese or Russian, depending on the language of your browser.

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Fahrenheitstraat 7, 6662 PZ Elst, The Netherlands