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Glucosamine.com provides you with a unique service:
- Pay later, after receiving your order.
- Payment to an account in the UK.
- Fourteen day cooling-off period after receipt. During this time you may return the supplements without having to provide any reason.
Pay later
Ordering via the internet is increasingly common. Not everyone, however, is confident that online ordering will run smoothly: in most cases one is required to pay in advance and one can only wait and see whether the product ordered is delivered.
Glucosamine.com understands that this can be a concern. In our case you only have to pay once you have received the product. This way you will know precisely what you are getting before you pay.
Payment to an account in the UK.
You can pay via national bank tranfer to our account with ING Bank in London. You will find the banking details required for the transfer on your invoice that is sent along with your order. You can also find this information below under 'bank information'. Payment terms are 14 days after receipt of the invoice.
If you wish you can also send a cheque, drawn on any UK Bank and made payable to Souplesse Supplements BV, directly to ING EBD, PO BOX 18447, London EC2M 2XJ.
Cooling-off period
After receipt of your purchase you have a 14-day cooling-off period. If, after further reflection, you wish to cancel your purchase, you may send the products back to our postal address (found on the shipping ticket, the invoice and the website) within this period of time. You are not required to provide a reason for your return. The products, however, must not have been opened and you are required to pay the return postage.
Bank information
Account number: 20369097
Bank: ING Bank, London: sort code 23-88-59
Name of account holder: Souplesse Supplements BV
IBAN-number: GB98INGB23885920369097
BIC-code: INGBGB22
Cheque to: Souplesse Supplements BV, directly to ING EBD, PO BOX 18447, London EC2M 2XJ.
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