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Privacy

Personal information 

When you visit our website, we process your data. This concerns the IP address, country, browser type, and device type. We do this for the purpose of analysis and with the objective of improving the functioning of the website. This data is erased after one hour. 

We do retain the personal data you offer us with an order or a request for information. This concerns, among other things, name, address, telephone number, and email address. We also store correspondence by email. This data is stored in a secure manner.

This personal information is for our use exclusively and is only disclosed to third parties to the extent necessary for delivery or payment of your order. The information is not disclosed to any others under any circumstances. Nor will the personal data be sold on for commercial or other purposes. 

You can always enquire by email which data we have retained of you. 

Special offers 

Glucosamine.com will keep you informed by email of the status of your order. You can also receive newsletters and special offers by email. We are discreet in this respect. In every newsletter or special offer that you receive from Glucosamine.com, you have the option of unsubscribing from future emails. 

Secure website 

The Glucosamine.com website is secure. You can see this from the HTTPS in your browser's URL address bar. This means that the exchange of information is encrypted and cannot be viewed by third parties. For payment via online banking, debit card, or credit card, use is made of the Multisafepay secure payment environment. Multisafepay is a leading online payment service provider. 

Cookies 

This site uses cookies. By continuing to use the site, you agree to our use of cookies. The cookies we use are: 

  • Functionality cookies. These cookies are necessary for the website to work properly, in order to sign in, for instance.
  • Performance cookies. Information about the surfing behaviour on the website is collected via Google Analytics, Piwik and Hotjar, among others. In this way we can see how visitors use the site and improve it accordingly.
  • Advertising cookies. In order to be able to show and analyse advertisements, Google Adwords and Bing Ads cookies are used, among others.
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